For owners/MDs, CFOs & operations leaders
DV8: deviate from the way it's always been done, and get operations that work.
For Sydney’s owner-led and PE-backed industrial, engineering and technical-service businesses, typically 20–200 staff, that have grown beyond their systems and lack a strong in-house IT/ops leader.
Select the pressure you’re under to see a practical place to start.
A starting point, not an automated diagnosis. Kemal scopes the work with you.
Fall in annual managed-service cost Kemal supported through a provider change and broader programme.
IT services moved between providers for a property and business valuation firm.
Migrated with zero downtime at cutover; on time and slightly under budget.
Selected past engagement · anonymised. Evidence from Kemal’s career; client names withheld. The cost outcome was a broader programme result, not Kemal’s alone.
For owner-led and PE-backed industrial, engineering and technical-service businesses in Sydney, typically 20–200 staff. You work directly with Kemal.
Turn scattered evidence into an audit trail your team can maintain.
Make a confident cost, service and transition decision.
Senior leadership without a full-time executive hire.
Know what is actually failing before you commit to the fix.
Anonymised examples from Kemal’s career. Client names are withheld; no endorsement is implied.
Kemal moved IT services between providers across 45 branches, migrating approximately 32 TB over seven weeks with zero downtime at cutover. The work finished on time and slightly under budget.
He also supported a fall in annual managed-service cost from about A$3.6M to A$1.2M as part of the broader programme.
Kemal led the rollout of the group’s quality platform (PDMS), built the audit hub used for the July 2026 external audits and built the Enterprise Risk hub.
He also recommended a hybrid in-house/external IT support model, which was agreed.
Kemal created a knowledge-management and documentation system intended to shorten onboarding, and coached the owner on operational and governance structures.
The focus: make critical knowledge easier to find and responsibilities easier to sustain.
[Client quote to be added]
An approved quote with name, role and company will appear here with the client’s permission.Ownership, process, information and technology belong in the same conversation. Kemal connects them, then leads the work with your people and the specialists the situation requires.
Establish what is failing, where control is lost and what the evidence supports. Separate symptoms from causes.
A clear problem. The right priorities.Align ownership, processes, information and systems into one practical response, with explicit decisions and responsibilities.
A connected plan. Accountable owners.Lead delivery, coordinate capability, test what works in practice and hand over control your business can sustain.
Working change. A sustainable handover.Kemal leads diagnosis, integrated design and delivery. Your business retains operational and compliance accountability.
The Operational Control Diagnostic is a paid, bounded engagement that turns visible symptoms into a clear diagnosis and an actionable 90-day roadmap.
Scope is agreed before work begins. It stands alone: implement with your own team, DV8 Works or another delivery partner.
The 90 days describe the implementation roadmap. Delivery time and scope are agreed at the start.
Kemal Arafeh brings 24+ years in IT leadership and business transformation—and the perspective of having co-run a business himself.
His background spans banking, retail technology, managed services and industrial operations. He leads the diagnosis and integrated design, works with the capability already inside your business and coordinates additional specialists where needed.
He also co-founded and co-ran a café-bistro for three and a half years. It grounds his advice in the day-to-day realities owners face, not just operating models on paper.
You don’t need to diagnose the problem before we speak. Tell Kemal what changed, what deadline matters and what is now at risk.
Include your business, what changed and any deadline. Required fields are marked with *.
ENQUIRY RECEIVED
For anything urgent, call +61 422 728 141.